Live web chat
Manage website chats with jwero chats without app switching
Trusted by fastest growing Jewellers across India
Features
Turn website visitors into buyers
Real time chat management
Data powered conversation
Chatbot automation
Customize according to your brand
Empower your shopify website with Jwero chats
Shopify integration
Integrate your shopify store with Jwero chats to automate your web chat queries & share order updates & notifications
Woo commerce integration
Seamlessly connect to automate web chat queries & send real-time updates & alerts
Your custom website
For streamlining web chat queries and ensuring effortless order updates & notifications
Sync orders & inventory
Handle product enquiries
Shipping & order updates
Enhance customer experience
Trust & recognition
Built by Industry Experts
45+ years of promoter’s combined experience in jewellery and web technology
Industry Expertise
With a powerful combination of deep jewellery business understanding and advanced technology, we’ve created solutions designed for the complex and intricate nature of the jewellery business.
Market Insights
Our firsthand knowledge, gained by engaging with over 3,500+ jewellers, enabled us to deliver solutions that truly address their unique challenges
100 % In-House Development
All JWERO products are developed in-house, allowing faster updates, tailored features, and swift support while ensuring quality and innovation through direct customer feedback.
Meta Business Partner & Startup India Certified
As a Meta Business Partner and Startup India certified business, we showcase our dedication to excellence and innovation.
Recognized by
Members of
Easy Implementation
Smooth onboarding with step-by-step guidance and support
Multi-Channel Support
Get help via WhatsApp, live chat, email, or documentation
Regular Updates
Continuous improvements and new features at no extra cost
Success stories
Customers love
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Karan, I want to express my gratitude for your incredible support & collaboration. Your dedication, professionalism, & insights have significantly impacted our projects. Thankyou for being a reliable partner & a supportive colleague, I look forward to achieving even more together.
Suraj
Mangatrai Neeraj, Hyderabad
The entire Tanika team is fantastic & professional. They will make your ideas into reality with in-depth knowledge of the jewellery industry. Their operations are streamlined for our growth are always supportive with consistent technology upgradation for better user experience.
Saket Keshri
Ratnalaya Jewellers - Patna, Bihar
Promises kept on time : whether design, development, maintenance, they are always upto the mark. Complete support available round the clock to hear & help you. Our decision to tie up was a right click at the right time. Thanks team Tanika! keep it up.
Anish Shah
Akshaya Gold - Palakkad, Kerala
I recently had the pleasure of interacting with Jwero Care online support team, and I must say, it was an exceptional experience! Their live chat service was prompt, efficient, and incredibly helpful. Keep it up
Aradhana Jewellery
Kannur, Kerala
Jwero ai has made building and maintaining my website an enjoyable experience. The platform is user-friendly, flexible, and has everything I need to run a successful online business
Konika Jewellery
Chennai
I must say the dedication of the team is impeccable. They have a very good understanding of the jewellery trade in our country and also know how to bridge the gap between orthodox and modern business pratices.
Sanjay Bohra
J Mittlal ThangaMaligai - Chennai
Tanika Tech encompasses all the functionalities needed for a jewellery business. The best part is its blend of online & offline format to suit different needs, their swift response to any problems is really praise-worthy.
Goutham Kota
Mohan Jewellery - Chennai
A capable, motivated and eager team has definitely delivered on their promise of speedy deployment. The team’s availability & response is commendable. This platform has immense potential to our trade.
Manjunatha Nayak
Gujjadi Swarna Jewellers - Bangalore
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Experience Jwero Chats For Free
Explore a risk free 14 day free trial & explore how Jwero chats can transform your business communication. No card details needed
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Leverage detailed documents, video tutorials & expert support via your preferred channel for quick resolutions
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Frequently asked questions
Everything you need to know about the product and billing.
What is Jwero Chats?
Jwero Chats is a powerful multi-channel messaging platform tailored for jewellers. It allows seamless customer communication across WhatsApp, Instagram & Facebook (DMs and Comment replies), and your website’s chat, all from a single, easy-to-use dashboard. Built on Meta’s WhatsApp Business API.
What's the benefits of multichannel messaging in a single app?
Multichannel messaging in one app simplifies communication, offering a single platform to manage WhatsApp, Instagram, Facebook, and more. It ensures faster responses, consistent engagement, and better tracking of customer interactions.
Is Jwero Chats designed for Jewellery business use cases?
Yes, Jwero Chats is tailored for the jewellery industry, addressing unique needs like promoting Gold Saving Schemes, automating gold rate updates etc.
Can Jwero Chats be used as an automation tool to send broadcasts via WhatsApp, Facebook, and Instagram?
Yes, not only you send broadcasts but also create chatbots for auto response across WhatsApp, Facebook, and Instagram, website chats, providing a seamless automation solution. Sending broadcasts via FB messenger & Instagram is absolutely free.
Do you charge any mark-up fee (extra charges) over and above standard Meta conversation charges.
No, We don’t, you pay directly to Meta. save up-to 35% with us.
Can I create and run Meta ads within Jwero Chats?
Yes, directly from Jwero, using your CRM data to create highly personalised & segmented targeting. The intuitive, user-friendly interface eliminates the complexities, making ad creation and management simple and efficient.
I have my shopify store, can Jwero chats be integrated?
Yes, Shopify and Woo commerce, more integration is lined up also.
Can I use our existing business whatsApp number?
Yes, It ensures continuity however you need to remove it from mobile devices. You can’t use same number for WhatsApp / WhatsApp business and WhatsApp Business API
Can I migrate from one WhatsApp Business API service provider to another?
Absolutely Yes, you can.
Is your solution in-house developed or White Labelled from a 3rd party?
Since Jwero Chats is a 100% in-house developed solution, it offers full control over customization, ensuring tailored features that meet the unique needs of the jewellery industry. Additionally, this enables quicker response times for updates and support, enhancing overall customer satisfaction.
Is there a free trial for Jwero Chats?
Yes, we offer a 14 days free trial to explore all the features before subscribing.
Is it easy to use for non-tech-savvy users?
Absolutely! Jwero Chats is built with a user-friendly interface, perfect for jewellers looking to adopt digital solutions.
What kind of support do you provide?
We provide Phone, Live Chat, Email, Ticket, on-demand video tutorials, step by step guides and onboarding support to ensure a smooth experience.
Can I use it on both, desktop and Mobile?
Yes
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.